How to cancel the ringtone in China Unicom: Popular topics and operation guides on the entire network
Recently, the cancellation method of China Unicom's ring service has become a hot topic. Many users have reported that they have been activated without their knowledge and hope to know how to cancel it quickly. This article will combine the hot contents of the entire network for the past 10 days to provide you with detailed operating guides and structured data.
1. Check out hot topics on the entire network in the past 10 days
| Ranking | Hot Topics | Discussion hot topic | Main Platforms |
|---|---|---|---|
| 1 | China Unicom's radiant ring automatically activates complaints | 850,000+ | Weibo, post bar |
| 2 | How to cancel China Unicom's value-added business | 620,000+ | Zhihu, Douyin |
| 3 | Revealing the secret of operators' hidden fees | 470,000+ | B station, headlines |
| 4 | Ministry of Industry and Information Technology Complaint Process Guide | 350,000+ | WeChat official account |
2. Detailed explanation of China Unicom's ringtone business
Xuanling is a ringtone service launched by China Unicom. After the user is activated, he will hear custom music instead of traditional beeps when making a call. However, a large number of users have recently reported that the business has the following problems:
1. Automatically activate without explicit consent
2. The monthly fee deduction is opaque (usually 5-10 yuan/month)
3. The cancellation process is complicated
3. 4 ways to cancel the ringing
| method | Operation steps | Applicable |
|---|---|---|
| SMS Cancel | Send "QXXL" to 10010 | The fastest way |
| APP Cancel | Log in to China Unicom APP → Service → Processing → Lottery Management → Unsubscribe | APP needs to be installed |
| Customer service cancelled | Call 10010 and press 0 to transfer to manual service | Suitable for the elderly |
| Cancel offline | Bring your ID card to the business hall | When other methods are invalid |
4. User FAQs
Q: Why are there still charges after cancellation?
A: It may take effect the next month, so it is recommended to check the latest bill. If the fees are still deducted, you can keep the screenshot and complain to the Ministry of Industry and Information Technology.
Q: Is there a handling fee for cancellation?
A: According to the latest regulations of China Unicom, there is no charge for any handling fee for canceling the ring service.
Q: What should I do if my parents don’t know how to operate?
A: You can call customer service on behalf of your parents, or handle it online through the WeChat public account "China Unicom Micro Hall".
5. Suggestions for preventing value-added business traps
1. Check the bill regularly (send "CXZD" to 10010)
2. Open business and receive SMS reminder
3. Use the official APP to turn off the "Automatic renewal of value-added services" function
4. Save the service activation confirmation message
6. Complaint channels summary
| channel | Way | Processing time |
|---|---|---|
| Unicom customer service | 10010 | Within 3 working days |
| Ministry of Industry and Information Technology | 12300 website | Within 7 working days |
| Consumer Association | 12315 | Within 15 working days |
Through the above methods, most users can successfully cancel the ring-shaking service. If you encounter resistance, it is recommended to keep evidence such as call recordings and SMS screenshots. Complaints can usually be resolved satisfactorily through the Ministry of Industry and Information Technology channels. Recently, the three major operators have been rectifying the problem of "invisible consumption", and the success rate of user rights protection has increased significantly.
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